How to use the Tadeo video relay service

How to use
the Tadeo video relay service?

  • Tadeo Video Relay Service is a user-friendly solution which connects users to each other on the secure and specialized platform. All of that powered with our proprietary technology ensuring the best experience for all the users.
  • The advanced design of Tadeo VRS, creates the perfect condition for short answer time and a high level of availability, essential conditions for reliable communication.

Contact us

 
App for professional exchanges App for dailyinteraction Secured interconnections platform for your communications Deaf or hard of hearingpeople, foreigner User Interlocutor Phone call, face to face exchange, video conference Agents Sign language interpreter,e-transcriber foreignlanguage interpreters

Tadeo Video Relay Service, for whom?

 Users

  • Deaf or hard of hearing sign language speaker
  • Deaf or hard of hearing using transcription
  • People speaking a foreign language

 Agents

  • Sign language interpreters
  • Transcribers
  • Foreign language interpreters

 Interlocutors

  • Professionnal contacts
  • Personal Contacts
  • Public or private company

Tadeo Video Relay Service, how does it work?

User tadeo service

The user

Step 1: Download the app & connect to the service

From a computer, tablet or smartphone, connects to one of the Tadeo VRS app:

  • Tadeo Video Relay Service for workplace setup and exchanges in Professional environment.
  • Tadeo Video Relay Service for the general public and exchanges in the personal, everyday sphere

Step 2: Select his communication preference

Choose between: Sign language interpreters, Transcribers or Foreign language interpreters.

Step 3: Start the conversation

The user and the agent call the person needed or lead the exchange (interview, meeting ….)

Agent tadeo service

The agent

Step 1: Download the agent app & connect to the Tadeo VRS Platform

From their workstation, connects to the Tadeo VRS platform through a dedicated app.

Step 2: Start working!

  • Answer realtime request: Phonecall or face to face
  • Manage schedule and bookings (days and slots updated as users request)
  • Work through their daily appointments (meeting, training, ….)

All the other parties can then exchange freely
with the other user without any configuration to do or equipement to buy.